Refund Policy for support.hiunlock.com

At support.hiunlock.com, we want you to be completely satisfied with our products and services. This refund policy outlines our procedures for issuing refunds.

1. Eligibility for Refunds We offer refunds for orders that have not been processed or shipped. If your order has already been processed or shipped, we cannot issue a refund. Additionally, we do not offer refunds for any digital products, including phone solutions, phones, tablets, firmwares, and other software-related solutions.

2. Requesting a Refund If you are eligible for a refund, please contact us at [email protected] with your order number and reason for the refund request. We will review your request and respond to you within 2 business days.

3. Decision on Refunds support.hiunlock.com has the right to decide whether to issue a refund or not. If we decide to issue a refund, we will refund the purchase price of the product, less any applicable fees, to the original payment method used for the purchase.

4. Stop Uploading New Files support.hiunlock.com also has the right to stop uploading new files, including solutions and firmwares, to the website at any time without prior notice.

5. Third-Party Payment Processors support.hiunlock.com may use third-party payment processors to process payments made by clients. These third-party payment processors may have their own refund policies that are separate from ours. Please refer to their policies for more information.

6. Dispute Resolution If you are not satisfied with our decision on your refund request, you may initiate a dispute resolution process by contacting us at [email protected]. We will work with you to resolve the issue.

By using support.hiunlock.com, you agree to this refund policy. If you do not agree with this policy, please do not use our website. If you have any questions or concerns about our refund policy, please contact us at [email protected].